NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

Sample Answer for NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations Included After Question

NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

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Topic 2 DQ 2

Oct 6-10, 2022

Discuss potential causes of conflict occurring within health care organizations. What are some principles of negotiation and conflict resolution used by the nurse leader to address conflict? What model or leadership theory would be effective to use in addressing conflict?

A Sample Answer For the Assignment: NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

Title: NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

REPLY TO DISCUSSION

JB

Oct 11, 2022, 5:32 PM

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Class:

Consider the self-assessment assignment this topic. No matter the leadership style(s) a true leader should understand the need for personal and professional development. A good foundation in self-awareness is essential as well as believing that through personal self-development you can grow and become even more effective (Weberg, Mangold, Porter-O’Grady, & Malloch, 2018). What is meant by self-development and can you give an example in your own practice how you participate in personal development? Does your workplace provide opportunities for self-development or is this something that you have to actively seek out yourself? Remember that leadership self-development is a lifelong process that becomes deeper and more enriching as the individual leader increasingly commits to and expands self-awareness and continuous need for growth and development.

Thank you for sharing!

Take care,

Dr. B

References: NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

Weberg, D., Mangold, K., Porter-O’Grady, T. & Malloch, K. (2018). Leadership in Nursing Practice: Changing the Landscape of Health Care (3rd ed.). Jones & Bartlett Learning.

REPLY

JB

Oct 8, 2022, 9:01 AM

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Class:

True Transformational leaders also possess Emotional Intelligence (EI), the ability to adapt to their environment based upon their competence in emotional and social abilities and skills. These noncognitive abilities, once mastered, assist individuals to adapt to the demands and stressors in their environment. Mastery in EI improves general well-being and enhances individual’s ability to succeed in life. Emotional intelligence combines individuals’ behavior as well as social and environmental factors, both contributing factors in developing emotional skills, which relate to the potential for superb performance and, ultimately, success.

Individuals with EI have the ability to self-reflect on their beliefs, biases, and behaviors. They identify their strengths as well as their opportunities for improvement.

 

What are your thoughts? How would you describe your emotional intelligence? How does this relate to principles of negotiation and conflict resolution?

 

Take care,

Dr. B

References: NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

O-Neill, J. A. (2013). Advancing the nursing profession begins with leadership. Journal of Nursing Administration, 43 (4), 179-181.

 

REPLY

  • SH

Oct 8, 2022, 11:06 AM

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A leader must have self-awareness of their own feelings and opinions especially when it comes to conflict. There are several distinct types of leadership styles and I feel as though I relate the most with a transformational leader. I have a long way to go, but I feel like through education and training I will be a successful transformational leader. Transformational leaders have high emotional intelligence and are self-aware. After completing the self-assessment tests for this week topic, I learned that overall, I can understand my emotions and the emotions of others, but I have a lot to learn. The test showed me that I can easily recognize negative emotions but more difficult to express positive ones. The test showed that I may be “putting a wall up” to protect myself and may need to let myself experience my own feelings so I can have a deeper connection and interactions with others. It is imperative to be self-aware and self-reflect on situations and how we can improve. This assessment made me realize that I put a significant amount of stress and pressure on myself while being openminded and empathetic towards others. To better be able to manage conflict I must try to “breakdown the wall” to that I can better connect with others. I may feel as though I am good mediator for others, but to become a better leader I must improve my own weaknesses and be less quick to judge myself. Conflict resolution takes time to master and being open-minded and self-aware will assist me in gaining experience and become a better leader.

REPLY

  • LG

Oct 8, 2022, 7:03 PM

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Dr. B, I’ve never encountered the term Emotional Intelligence. I can see myself as being a person with EI. In most personal situations, I find it easy to help people solve problems. Not to sound arrogant but I believe I have competence in emotional and social abilities and skills. I pay close attention and try hard to see things from each person’s perspective. I have no problem asking others to keep me accountable and tell me when I’m doing things that are not right or acceptable. When you don’t mind being corrected yourself, holding yourself to accountability, there is greater ability for others to trust you. I said earlier in most “personal” situations, I’m certainly not well experienced in the workplace.

REPLY

  • TW

Oct 8, 2022, 11:09 PM

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Hi Dr. B.,

I wholeheartedly agree with your statements regarding emotional intelligence (EI) and how it is necessary for an individual to be a successful leader. So many clichés come to mind with I think about the question that you have posed to the class. The main one is that “if you do not stand for something, you will fall for anything.” Leaders must have a keen sense of direction and commitment to the destination or else they will be lost, wandering in circles, tossed to and fro with every wind, distracted by everything that glitters. This does not mean that a good transformational leader with mature EI is unnecessarily stubborn and uncompromising. On the contrary, it makes the leader more prepared to pivot, when necessary, because they have a solid foundation, strong idea of self and acceptable boundaries. EI relates to negotiation and conflict resolution because the individual that has developed the skill of emotional intelligence will keep control of their emotions and approach challenges and demanding situations with a level head and a realistic perspective of their skills and abilities (Psychology Today, n.d.). This vantage point will allow them to negotiate effectively to get as close to the win-win scenario as possible.

I feel that I have a high level of emotional intelligence, but there is still room for growth. I would love to get to the point that I am so in tune and in control of my own emotions that I can avoid unnecessary or unrealistic negative thoughts or emotions. I have some work to do yet.

References: NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

 

Psychology Today. (n.d.). Emotional intelligence. https://www.psychologytoday.com/us/basics/emotional-intelligence

REPLY

JB

Oct 7, 2022, 8:39 AM

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Class:

After reviewing the electronic resource “Leadership Styles: Choosing the Right Approach for the Situation” located on the MindTools website, what leadership style most resonates with you and your current position? Consider how your leadership style corresponds to the philosophy of care and practice you described in NUR-513. How is your leadership style effect your negotiation approach and conflict resolution strategies?

Thank you for sharing!

Take care,

Dr. B

REPLY

  • SW

Oct 8, 2022, 8:51 AM

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The leadership style that most resonates with me in my current position as a nurse manager of the admissions department at hospice is transformational leadership. Transformational leaders have integrity, high emotional intelligence, and are self-aware and empathetic (MindTools, n.d.). I feel I possess all of these qualities and use them on a daily basis in my interactions with my employees, peers, patients, and families. Choosing hospice is a difficult decision for patients and families and interacting with them during this vulnerable time requires empathy and compassion. By demonstrating this in my interactions with my employees, I encourage them to use the same skills in their interactions with our patients and families. My personal philosophy of care is patient centered care that revolves around what is important to my patients, and caring for patients with empathy and compassion enables that type of care. Working in hospice can also be very emotionally draining for my employees and can lead to either burn out or conflicts. I use my emotional intelligence to sense when an employee may need to take some time for self care and encourage these practices. In regards

to conflict resolution, I use my self-awareness to ensure that I remain impartial and do not allow my own opinions or feelings to influence mediation. When mediating a conflict between two employees I use my therapeutic communication skills to reflect back what each party is expressing to ensure that everyone feels heard and validated. At the end of the mediation I encourage shared goal setting and confirm that all parties are in agreement with the outcome of the mediation.

NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations
NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

Reference NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

MindTools. (n.d.) Leadership styles: Choosing the right approach for the situation. https://www.mindtools.com/pages/article/newLDR_84.htm

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NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations Grading Rubric Guidelines

Performance Category 10 9 8 4 0
Scholarliness

Demonstrates achievement of scholarly inquiry for professional and academic decisions.

  • Provides relevant evidence of scholarly inquiry clearly stating how the evidence informed or changed professional or academic decisions
  • Evaluates literature resources to develop a comprehensive analysis or synthesis.
  • Uses valid, relevant, and reliable outside sources to contribute to the threaded discussion
  • Provides relevant evidence of scholarly inquiry but does not clearly state how the evidence informed or changed professional or academic decisions.
  • Evaluates information from source(s) to develop a coherent analysis or synthesis.
  • Uses some valid, relevant, reliable outside sources to contribute to the threaded discussion.
  • Discusses using scholarly inquiry but does not state how scholarly inquiry informed or changed professional or academic decisions.
  • Information is taken from source(s) with some interpretation/evaluation, but not enough to develop a coherent analysis or synthesis.
  • Little valid, relevant, or reliable outside sources are used to contribute to the threaded discussion.
  • Demonstrates little or no understanding of the topic.
  • Discusses using scholarly inquiry but does not state how scholarly inquiry informed or changed professional or academic decisions.
  • Information is taken from source(s) without any interpretation/evaluation.
  • The posting uses information that is not valid, relevant, or reliable
  • No evidence of the use of scholarly inquiry to inform or change professional or academic decisions.
  • Information is not valid, relevant, or reliable
Performance Category  10 9 8 4 0
Application of Course Knowledge –

Demonstrate the ability to analyze, synthesize, and/or apply principles and concepts learned in the course lesson and outside readings and relate them to real-life professional situations

  • Posts make direct reference to concepts discussed in the lesson or drawn from relevant outside sources;
  • Applies concepts to personal experience in the professional setting and or relevant application to real life.
  • Posts make direct reference to concepts discussed in the lesson or drawn from relevant outside sources.
  • Applies concepts to personal experience in their professional setting and or relevant application to real life
  • Interactions with classmates are relevant to the discussion topic but do not make direct reference to lesson content
  • Posts are generally on topic but do not build knowledge by incorporating concepts and principles from the lesson.
  • Does not attempt to apply lesson concepts to personal experience in their professional setting and or relevant application to real life
  • Does not demonstrate a solid understanding of the principles and concepts presented in the lesson
  • Posts do not adequately address the question posed either by the discussion prompt or the instructor’s launch post.
  • Posts are superficial and do not reflect an understanding of the lesson content
  • Does not attempt to apply lesson concepts to personal experience in their professional setting and or relevant application to real life
  • Posts are not related to the topics provided by the discussion prompt or by the instructor; attempts by the instructor to redirect the student are ignored
  • No discussion of lesson concepts to personal experience in the professional setting and or relevant application to real life
Performance Category  5 4 3 2 0
Interactive Dialogue

Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts a minimum of two times in each graded thread, on separate days.

(5 points possible per graded thread)

  • Exceeds minimum post requirements
  • Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts three or more times in each graded thread, over three separate days.
  • Replies to a post posed by faculty and to a peer
  • Summarizes what was learned from the lesson, readings, and other student posts for the week.
  • Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts a minimum of two times in each graded thread, on separate days
  • Replies to a question posed by a peer

Summarizes what was learned from the lesson, readings, and other student posts for the week.

  • Meets expectations of 2 posts on 2 different days.
  • The main post is not made by the Wednesday deadline
  • Does not reply to a question posed by a peer or faculty
  • Has only one post for the week
  • Discussion posts contain few, if any, new ideas or applications; often are a rehashing or summary of other students’ comments
  • Does not post to the thread
  • No connections are made to the topic
  Minus 1 Point Minus 2 Point Minus 3 Point Minus 4 Point Minus 5 Point
Grammar, Syntax, APA

Note: if there are only a few errors in these criteria, please note this for the student in as an area for improvement. If the student does not make the needed corrections in upcoming weeks, then points should be deducted.

Points deducted for improper grammar, syntax and APA style of writing.

The source of information is the APA Manual 6th Edition

  • 2-3 errors in APA format.
  • Written responses have 2-3 grammatical, spelling, and punctuation errors.
  • Writing style is generally clear, focused, and facilitates communication.
  • 4-5 errors in APA format.
  • Writing responses have 4-5 grammatical, spelling and punctuation errors.
  • Writing style is somewhat focused.
  • 6-7 errors in APA format.
  • Writing responses have 6-7 grammatical, spelling and punctuation errors.
  • Writing style is slightly focused making discussion difficult to understand.
  • 8-10 errors in APA format.
  • Writing responses have 8-10 grammatical, spelling and punctuation errors.
  • Writing style is not focused, making discussion difficult to understand.
  • Post contains greater than 10 errors in APA format.
  • Written responses have more than 10 grammatical, spelling and punctuation errors.
  • Writing style does not facilitate communication.
  • The student continues to make repeated mistakes in any of the above areas after written correction by the instructor
0 points lost       -5 points lost
Total Participation Requirements

per discussion thread

The student answers the threaded discussion question or topic on one day and posts a second response on another day. The student does not meet the minimum requirement of two postings on two different days
Early Participation Requirement

per discussion thread

The student must provide a substantive answer to the graded discussion question(s) or topic(s), posted by the course instructor (not a response to a peer), by Wednesday, 11:59 p.m. MT of each week. The student does not meet the requirement of a substantive response to the stated question or topic by Wednesday at 11:59 pm MT.

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NUR 514 Topic 2 DQ 2 Discuss potential causes of conflict occurring within health care organizations

Discuss potential causes of conflict occurring within health care organizations. What are some principles of negotiation and conflict resolution used by the nurse leader to address conflict? What model or leadership theory would be effective to use in addressing conflict? 

Submitted on: 

Nov 12, 2023, 3:06 AM 

VIEW DQ RESPONSE 

AS 

Ashley Souverain 

Nov 13, 2023, 10:48 PM 

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 There are various causes of conflict within the health organization, including differences in opinion and values. Individuals within the practice may have differing understandings and concepts of values. Conflicts arise because of groups having varying opinions and values due to disagreements. The second cause of conflict is limited resources, with possible difficulties that can be witnessed, including a lack of equipment and funding. The third cause of conflict is power dynamics, which can arise from organizational imbalances between management and staffing. Miscommunication may also contribute to poor engagement and increased possibility of experiencing conflicts. Personalities may also contribute to conflicts due to a lack of understanding and other conflicts related to different personalities (Cornell, 2020). 

In addressing conflict, nurse leaders consider negotiation and resolution principles. Some principles include active listening, where all parties are involved to understand their perspective and find common ground. Effective communication is part of the principles of negotiation. Compromise is also a principle considered through negotiations on what can help to have a mutual agreement. Mediation through a third party may help facilitate discussions and find more resolutions for any conflict. The theory that will be effective in addressing conflict is transformational leadership. This is an example of a theory that can help achieve various solutions to enhance employee morale (Brito Ferreira et al., 2020). It is an example of a theory that may contribute to having effective communication and enhancing the level of morale for the employees. It may contribute to generally improving outcomes and achieving success (Cornell, 2020). This leadership style builds relationships while promoting open communication with a shared vision. Promoting teamwork and encouraging open communication can be achieved through transformational leadership. It can be possible to show each other empathy while incorporating other practices, such as servant leadership, through a transformational model. 

References 

Brito Ferreira, V., Coelho Amestoy, S., Reis da Silva, G. T., de Lima Trindade, L., Reisdos Santos, I. A., & Alves Galhardo Varanda, P. (2020). Transformational leadership in nursing practice: challenges and strategies. Revista Brasileira de Enfermagem, 73, 1–7. https://doi-org.lopes.idm.oclc.org/10.1590/0034-7167-2019-0364 

Cornell, A., (2020). 5 Leadership Styles in Nursing. Relias. Nursing Leadership: What Is It and Why Is It Important? April 13, 2020. https://www.relias.com/blog/5-leadership-styles-in-nursing