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HLT 306 Topic 2 Assignment Homework

HLT 306 Topic 2 Assignment Homework


Write a short (50-100-word) paragraph response for each question. This assignment is to be submitted as a Microsoft Word document.

  1. Give examples of psychosocial factors that affect the health care professional and the effect those factors could have on patient education.
  2. Give examples of psychosocial factors that affect the patient and the effect those factors could have on patient education.
    HLT 306 Topic 2 Assignment Homework

    HLT 306 Topic 2 Assignment Homework

  3. Explain what is meant by personality styles and give examples of approaches that could be used to help the patient. Include self-perception as a factor.
  4. List the steps in adjustment to illness and how the patient copes with each step.
  5. Explain the health professional’s role in teaching the patient at different life stages.
  6. Define the role of the family in patient education.
  7. How might the family influence the compliance of the patient and what measures can the health care professional use in communication with the family?

Sense of well-being at work is an important aspect of a workforce strategy. In recent years, close attention has been paid to this especially for health care professionals. In western nations, unattractive working conditions in combination with work-related stress, an aging population and workforce shortages all highlight the need for up-to-date research in this field. Well-being can be described as a summative concept and includes “physical, emotional and social factors, both inside and outside the workplace” [1] and is a major determinant of productivity [2]. An important impact on well-being at work can be attributed to psychosocial work environment including work climate, work recognition, and social support [3]. Psychosocial factors comprise aspects such as workplace social support, job satisfaction or physical load at work [4].


HLT 306 Topic 2 Assignment Homework

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In recent years, different work-related factors impacting on well-being at work for have been evaluated. For example, there was a reported positive association between medication error, working overtime and poor job security for nurses [5]. It has also been shown that higher qualified health care professionals resulted in a lower mortality rate for patients [6]. Moreover, working conditions also impact on mental and physical health of employees. Ganster and Rosen reported that workplace demands could produce different changes in mental and physical health [7]. From the job demands-control model, it is known that there is a relationship between stress factors at work and the impact on health complaints [8]. For health care professionals, it has been shown that stress-related working conditions, such as a high proportion of working hours, shift work and a high numbers of patient contacts could result in emotional exhaustion, psychosomatic health complaints and a higher turnover rate [9–11].

Most of these studies focused on health care professionals in the hospital setting. Little is known about psychosocial factors at work for practice assistants in general medical practice and impacts on health and work-related outcome such as burnout, general health or stress symptoms. Nevertheless, it should be a research topic with high priority for future health care research, in particular due to workforce shortages and challenges in recruitment and retention of staff in general medical practices. Currently, there are 398,000 practice assistants working in ambulatory care settings (e.g. general practice, out-patient services etc.) in Germany [12]. Of these, 100,700 practice assistants are employed by general practitioners, this equates to two or three per general practice [13]. There are no calculations at this stage in Germany for a recommended ratio of practice assistants to enrolled patient population for general practices. Practice assistants in Germany assist doctors with medical tasks, practice organization and administration. This is a recognized health workforce group (Medizinische Fachangestellte) with a three year part-time education programme at a vocational school [14].

They play an important role in assisting physicians in their daily activities to ensure quality patient care. Research into attractive working conditions and well-being at work for this workforce group can contribute evidence to support in the development of workforce strategies for their recruitment and retainment given current shortages in general practice services in Germany. The aim of the study was twofold: Firstly, we evaluated the psychosocial factors and health and work-related outcomes at work of practices assistants in general medical practices regarding their employment status. Secondly, we explored associations between psychosocial factors, and health and work-related outcomes of practice assistants to provide implications for further interventions in the general medical care sector.

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