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Provide an example of something that was implemented and went poorly because workflow analysis was not done

Provide an example of something that was implemented and went poorly because workflow analysis was not done

Workflow analysis is the practice of breaking down a workflow’s operation or performance and reviewing or analysing trends in order to optimize various operational procedures. Organizations, corporations, and professionals can improve workplace efficiency and productivity by watching workflows at the granular task level (Ozkaynak et al., 2018). Bottlenecks, redundant tasks, and potential for more advanced automation are generally discovered during a workflow analysis. Individuals in charge of organizational efficiency frequently spend the majority of their time evaluating and determining the efficacy of workflow management (Agnihotri et al., 2021). Many people get on the process automation bandwagon because they don’t want to miss out. In other words, they don’t want to miss out on all of the various benefits and advantages that workflow systems provide.

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Workflow analysis is the practice of reviewing an organization’s workflows with the goal of improving operational efficiency in the organization’s process (Staras et al., 2021). Workflow analysis is frequently used to identify areas that need to be improved, such as redundant jobs, inefficient office layouts, and workflow bottlenecks. One example of a project whose execution failed owing to a lack of workflow analysis is the creation and deployment of video conferencing software. The entire project failed due to a lack of effective methods for identifying the system’s faults or bottlenecks. The ability of project managers to detect flaws and determine the best ways to address these weaknesses is critical in most circumstances, and failure to include workflow analysis impeded the identification of potential difficulties or obstacles that could lead to effective outcomes.

References

Provide an example of something that was implemented and went poorly because workflow analysis was not done

Read Also: HCI 670 Benchmark – Create a Workflow Assignment

T. Agnihotri, M. Fan, S. McLeod, B. Borgundvaag, H. Ovens, J. McCarron, and P. Trbovich. Agnihotri, M. Fan, S. McLeod, B. Borgundvaag, H. Ovens, J. McCarron, and P. Trbovich (2021). A usability and workflow analysis of the impact of an electronic decision-support system on the nursing triage process. 107-113 in Canadian Journal of Nursing Research, vol. 53, no. 2. https://journals.sagepub.com/doi/abs/10.1177/0844562119893514

M. Ozkaynak, K. M. Unertl, S. A. Johnson, J. J. Brixey, and S. N. Haque (2018). Clinical workflow analysis, process redesign, and quality improvement are all things that can be done in the clinic. Study guide for clinical informatics (pp. 135-161). Cham. Springer. https://link.springer.com/chapter/10.1007/978-3-319-22753-5 7

S. Staras, J. S. Tauscher, N. Rich, E. Samarah, L. A. Thompson, M. M. Vinson,… & E. A. Shenkman (2021). Tutorial and Case Study on Using a Clinical Workflow Analysis to Improve eHealth Implementation Planning. https://mhealth.jmir.org/2021/3/e18534/ JMIR mHealth and uHealth, 9(3), e18534.

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