NURS 6053 Discuss Workplace Environment Assessment

NURS 6053 Discuss Workplace Environment Assessment

NURS 6053 Discuss Workplace Environment Assessment

 

How healthy is your workplace?

You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.

NURS 6053 Discuss Workplace Environment Assessment

There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.

To Prepare:

• Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
• Review and complete the Work Environment Assessment Template in the Resources.

By Day 3 of Week 7

Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.

By Day 6 of Week 7

Respond to at least two of your colleagues on two different days by sharing ideas for how shortcomings discovered in their evaluations and/or their examples of incivility could have been managed more effectively.

Submission and Grading Information

 

Results of the Clark Health Workplace Inventory concluded that the organization I am employed with is a moderately healthy

workplace (Clark, 2015). I am surprised that the results fell in the category they did, I expected a lower score. The reasoning behind

the score I expected was because of the current pandemic. Employees are leaving for higher paying jobs and many have been

unhappy with the stress caused by the pandemic. However, the employees of the organization share the same vision to improve

the lives of the community and we have leaders that are open to listening to our concerns, maintaining a civil work environment. I

was also surprised by the emphasis by the assessment regarding employee self-care and teamwork. Even during the pandemic, our

organization as encouraged self-care giving quiet rooms with massage chairs and our manager has been available even on

weekends and late at night to ensure the unit’s needs are being met. During the stress and chaos of the pandemic, I moved to the

intensive care unit. I was met by a unit that was constantly full of high acuity patients than normal even for the ICU. However, I

found that the team worked well together and communicated effectively presenting a work environment that was civil and healthy

and I am proud to be apart of .

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The main idea that I had regarding the results was that the organization runs smoothly because of the shared mission, values

and goals of the organization. Christus Good Shepherd’s mission is to extend the healing ministry of Jesus Christ with core values of

dignity, integrity, excellence, compassion, and stewardship. The vision of Christus Health is to be a leader and advocate in the

creation of innovative health and wellness solutions to improve the lives of the individuals of the community so that all may

experience the healing love of Jesus Christ (Christus Health, 2021). However, as shown by the results of the assessment not falling

in the top category, the current pandemic has put a strain on certain aspects including competitive pay and tension in everyday

work.

One instance where I have felt that I had an uncivil encounter was when I was in the ICU and one of the physicians started yelling

orders at me during a stressful situation and griping in front of the patient that it was late in the day to be inserting lines and such.

Clark (2015) states that the most effective way to stop incivility is to address it when it occurs. However, this takes practice and

requires effective communication and competent dialogue. At the time, I was unable to address the physician outside of the

patient’s room, however I have a wonderful team that did address it with the doctor. The team member gently spoke with the

physician in the appropriate environment and reminded him that we are all exhausted, but that appropriate communication is

essential to decrease work stress between staff and provide safe and effective patient care. Working under conditions of civil

communication, promotes role performance of team members (Liu, et. al., 2020). Even under stressful working conditions, it is

important for each team member to promote a civil working environment to support optimum work performance of each team

member.A workplace environmental assessment entails touring and understanding the employees
at work, the physical issues at and neighboring the worksite that support or hinder employee
health (Georgakopoulos & Kelly, 2017). Workplace environmental assessment also evaluates the
physical and organizational work environment for health hazards and risks. Workplace civility
helps in promoting collaboration between nurses and physicians to provide high‐quality services
(Hossny & Sabra, 2020). Nurses and physicians working in a civil climate, in addition to early
response to incivility and low intolerance for misconduct, promotes effective collaboration
(Hossny & Sabra, 2020).

References

Christus Health (2021). Christus Health: Our vision, mission, and values. Retrieved from https://www.christushealth.org/about/our-

mission-values-and-vision

 

Clark, C.M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18-23. Retrieved

from https://www.myamericannurse.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.

 

Liu, Y., Vashdi, D. R., Cross, T., Bamberger, P., & Erez, A. (2020). Exploring the puzzle of civility: Whether and when team civil

communication influences team members’ role performance. Human Relations, 73(2), 215–241. https://doi-

org.ezp.waldenulibrary.org/10.1177/0018726719830164

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Grading Rubric Guidelines DQ

Performance Category	10	9	8	4	0
Scholarliness Demonstrates achievement of scholarly inquiry for professional and academic decisions.	Provides relevant evidence of scholarly inquiry clearly stating how the evidence informed or changed professional or academic decisions Evaluates literature resources to develop a comprehensive analysis or synthesis. Uses valid, relevant, and reliable outside sources to contribute to the threaded discussion	Provides relevant evidence of scholarly inquiry but does not clearly state how the evidence informed or changed professional or academic decisions. Evaluates information from source(s) to develop a coherent analysis or synthesis. Uses some valid, relevant, reliable outside sources to contribute to the threaded discussion.	Discusses using scholarly inquiry but does not state how scholarly inquiry informed or changed professional or academic decisions. Information is taken from source(s) with some interpretation/evaluation, but not enough to develop a coherent analysis or synthesis. Little valid, relevant, or reliable outside sources are used to contribute to the threaded discussion. Demonstrates little or no understanding of the topic.	Discusses using scholarly inquiry but does not state how scholarly inquiry informed or changed professional or academic decisions. Information is taken from source(s) without any interpretation/evaluation. The posting uses information that is not valid, relevant, or reliable	No evidence of the use of scholarly inquiry to inform or change professional or academic decisions. Information is not valid, relevant, or reliable
Performance Category	10	9	8	4	0
Application of Course Knowledge – Demonstrate the ability to analyze, synthesize, and/or apply principles and concepts learned in the course lesson and outside readings and relate them to real-life professional situations	Posts make direct reference to concepts discussed in the lesson or drawn from relevant outside sources; Applies concepts to personal experience in the professional setting and or relevant application to real life.	Posts make direct reference to concepts discussed in the lesson or drawn from relevant outside sources. Applies concepts to personal experience in their professional setting and or relevant application to real life Interactions with classmates are relevant to the discussion topic but do not make direct reference to lesson content	Posts are generally on topic but do not build knowledge by incorporating concepts and principles from the lesson. Does not attempt to apply lesson concepts to personal experience in their professional setting and or relevant application to real life Does not demonstrate a solid understanding of the principles and concepts presented in the lesson	Posts do not adequately address the question posed either by the discussion prompt or the instructor’s launch post. Posts are superficial and do not reflect an understanding of the lesson content Does not attempt to apply lesson concepts to personal experience in their professional setting and or relevant application to real life	Posts are not related to the topics provided by the discussion prompt or by the instructor; attempts by the instructor to redirect the student are ignored No discussion of lesson concepts to personal experience in the professional setting and or relevant application to real life
Performance Category	5	4	3	2	0
Interactive Dialogue Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts a minimum of two times in each graded thread, on separate days. (5 points possible per graded thread)	Exceeds minimum post requirements Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts three or more times in each graded thread, over three separate days. Replies to a post posed by faculty and to a peer Summarizes what was learned from the lesson, readings, and other student posts for the week.	Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts a minimum of two times in each graded thread, on separate days Replies to a question posed by a peer Summarizes what was learned from the lesson, readings, and other student posts for the week.	Meets expectations of 2 posts on 2 different days. The main post is not made by the Wednesday deadline Does not reply to a question posed by a peer or faculty	Has only one post for the week Discussion posts contain few, if any, new ideas or applications; often are a rehashing or summary of other students’ comments	Does not post to the thread No connections are made to the topic
	Minus 1 Point	Minus 2 Point	Minus 3 Point	Minus 4 Point	Minus 5 Point
Grammar, Syntax, APA Note: if there are only a few errors in these criteria, please note this for the student in as an area for improvement. If the student does not make the needed corrections in upcoming weeks, then points should be deducted. Points deducted for improper grammar, syntax and APA style of writing. The source of information is the APA Manual 6th Edition	2-3 errors in APA format. Written responses have 2-3 grammatical, spelling, and punctuation errors. Writing style is generally clear, focused, and facilitates communication.	4-5 errors in APA format. Writing responses have 4-5 grammatical, spelling and punctuation errors. Writing style is somewhat focused.	6-7 errors in APA format. Writing responses have 6-7 grammatical, spelling and punctuation errors. Writing style is slightly focused making discussion difficult to understand.	8-10 errors in APA format. Writing responses have 8-10 grammatical, spelling and punctuation errors. Writing style is not focused, making discussion difficult to understand.	Post contains greater than 10 errors in APA format. Written responses have more than 10 grammatical, spelling and punctuation errors. Writing style does not facilitate communication. The student continues to make repeated mistakes in any of the above areas after written correction by the instructor
	0 points lost				-5 points lost
Total Participation Requirements per discussion thread	The student answers the threaded discussion question or topic on one day and posts a second response on another day.				The student does not meet the minimum requirement of two postings on two different days
Early Participation Requirement per discussion thread	The student must provide a substantive answer to the graded discussion question(s) or topic(s), posted by the course instructor (not a response to a peer), by Wednesday, 11:59 p.m. MT of each week.				The student does not meet the requirement of a substantive response to the stated question or topic by Wednesday at 11:59 pm MT.