NUR 514 Topic 8 DQ 1 discuss a specific communication technology
Sample Answer for NUR 514 Topic 8 DQ 1 discuss a specific communication technology Included After Question
NUR 514 Topic 8 DQ 1 discuss a specific communication technology
Topic 8 DQ 1
Open and clear communication is critical for the effective functioning of the interprofessional team and the delivery of safe patient care. Discuss the way communication technologies can enhance coordination of care by interprofessional teams. Be sure to discuss a specific communication technology in your response.
A Sample Answer For the Assignment: NUR 514 Topic 8 DQ 1 discuss a specific communication technology
Title: NUR 514 Topic 8 DQ 1 discuss a specific communication technology
REPLY TO DISCUSSION
JB
Nov 20, 2022, 7:13 AM
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Class:
Collaboration, improved access to online libraries, research tool transparency, a common data language, organizational and informational support, and continued research are a short list of needed items to advance translational research. Technology advancement in the area of incorporating evidence into clinical tools must continue, along with removing barriers to knowledge-seeking behavior (McGonigle & Mastrian, 2018). Describe ways in which you can remove these barriers and provide access to evidential resources that will promote knowledge and, in the end, improve patient outcomes in your practice setting.
Thank you for sharing!
Take care,
Dr. B
References:
McGonigle, D. & Mastrian, K. (2018). Nursing Informatics and the Foundation of Knowledge. Jones & Bartlett Learning.
REPLY
JB
Nov 19, 2022, 12:48 PM
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Hello class!
Quality measurement provides tangible feedback to clinicians and other health care team members about care processes and outcomes. Teams can use this feedback to identify opportunities to improve care and outcomes for their patients. How have you seen this or participated in this process of enhancing care through measuring results of current processes and practice patterns in your current or past facilities?
Thank you for sharing!
Take care,
Dr. B
REPLY
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SW
Sara Wood
Nov 20, 2022, 3:39 PM
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When I was working on a medical-surgical unit in the hospital we found that our hospital wide rates of central line infections were increasing. This is tracked as part of the reportable data that CMS requires of all hospitals, and now impacts reimbursement to the hospital. The desire to decrease these rates was important both from a reimbursement perspective and also from a patient outcome perspective. After reviewing the most recent research, the hospital opted to create a central line team that became solely responsible for all central line dressing changes. The staff nurses were also taught to start using alcohol swab caps on all central line ports and ends of IV infusion lines. The combination of these two interventions were successful in decreasing the central line infection rate for the hospital. The staff nurses appreciated that the interventions implemented were not solely giving the nurses more tasks, and instead looked at the hospital as a whole and developed a plan that incorporated multiple different staff in working towards a common goal.
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LG
Nov 21, 2022, 12:50 PM
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In our facility quality measurement is what helps us make sure that our patients are maintaining their health. We have weekly weights as a measurement that indicates a person’s nutritional status and ensures adequate food and water intake. If a patient is noted to have lost weight, we look in their EHR so see what their diagnosis is. Sometimes a person who has heart failure will fluctuate up or down in their weight related to fluid overload. If a person’s weekly weight measurement is decreasing we look for documentation about how much of their daily meals they consume, also found in the EHR under patient’s daily charting by the nurses and CNAs. We have had good patient outcomes because our facility monitors this very closely.
REPLY
JB
Nov 18, 2022, 8:53 AM
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Hello class!
Effective use of health IT helps make the right information available to the right people at the right time, which can fuel an upward spiral of continuous improvement, moving from current care toward optimal care.
Can you think of how your facility or a facility you have worked at in the past has identified and implemented an improvement process through utilization of health IT? What IT system was utilized and how did the improvement move care toward optimal patient care?
Thank you for sharing!
Take care,
Dr. B
REPLY
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SW
Nov 19, 2022, 11:24 AM
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At the current hospice home care agency I work at we implemented the use of a HIPAA compliant messaging system called Qliq about a year ago. This system can be accessed on any laptop or mobile phone and allows all staff in our office, both clinical and non-clinical, to communicate about patients instantly. Prior to the use of this technology, the only way we could communicate about patient information was either in person, over the phone, or through a specialized type of email within the electronic health record. With most of our patients in their own homes and our nurses constantly in the field unable to always be logged into our electronic health record, nurses were often waiting for long periods of time on the phone trying to speak with other members of the team working out of our office. Once they were able to access Qliq from their phones, they could easily message back and forth with managers and physicians in our office about simple patient questions or issues. This technology also allows our nurses to send a quick message for non urgent issues in a matter or seconds, instead of having to wait until they are able to access the electronic health record again. This technology also allows our nurses to spend more time caring for patients and families since they spend less time being on the phone with our office. More time spent with patients and families ultimately leads to better patient outcomes and higher satisfaction from our patients and families.
REPLY
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SH
Nov 20, 2022, 3:42 PM
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Dr. B,
Health IT is truly an amazing aspect of healthcare. I have had the opportunity to see different health IT being implemented and utilized at my organization. The most beneficial and notable implementation was our CareAware Connect system. Prior to its implementation we had phones that were outdated and about half of our phones the caller ID didn’t work, leading to the inability to
return important phone calls. Last year our organization implemented the CareAware phones to our hospital. Not only could the phones receive phone calls it could access our patient’s chart and even barcode medication. Prior to the utilization of the phone a patient’s wounds would need to be documented and uploaded by a camera which half the time was broken. With the new CareAware Connect wound pictures could be taken and then uploaded using the phones. The CareAware phones also has messaging leading to a decrease in phone calls for staff. The utilization of this technology positively affected patient care and workflow. As a nurse I can quickly access a patient’s chart to see current labs and medications. I can provide my patients with more efficient care without the need to constantly go to a different location to access information. It was a major adjustment in my workflow, but I am so grateful for the opportunity to utilize such a beneficial tool. I feel as though I can provide my patients with more effective care because of this new technology.
NUR 514 Topic 8 DQ 1 discuss a specific communication technology Grading Rubric Guidelines
| Performance Category | 10 | 9 | 8 | 4 | 0 |
| Scholarliness
Demonstrates achievement of scholarly inquiry for professional and academic decisions. |
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| Performance Category | 10 | 9 | 8 | 4 | 0 |
| Application of Course Knowledge –
Demonstrate the ability to analyze, synthesize, and/or apply principles and concepts learned in the course lesson and outside readings and relate them to real-life professional situations |
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| Performance Category | 5 | 4 | 3 | 2 | 0 |
| Interactive Dialogue
Replies to each graded thread topic posted by the course instructor, by Wednesday, 11:59 p.m. MT, of each week, and posts a minimum of two times in each graded thread, on separate days. (5 points possible per graded thread) |
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Summarizes what was learned from the lesson, readings, and other student posts for the week. |
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| Grammar, Syntax, APA
Note: if there are only a few errors in these criteria, please note this for the student in as an area for improvement. If the student does not make the needed corrections in upcoming weeks, then points should be deducted. Points deducted for improper grammar, syntax and APA style of writing. The source of information is the APA Manual 6th Edition |
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| Total Participation Requirements
per discussion thread |
The student answers the threaded discussion question or topic on one day and posts a second response on another day. | The student does not meet the minimum requirement of two postings on two different days | |||
| Early Participation Requirement
per discussion thread |
The student must provide a substantive answer to the graded discussion question(s) or topic(s), posted by the course instructor (not a response to a peer), by Wednesday, 11:59 p.m. MT of each week. | The student does not meet the requirement of a substantive response to the stated question or topic by Wednesday at 11:59 pm MT. |
Check Out Also: NUR 514 Topic 7 DQ 2 Review HIPAA, protected health information (PHI), and requirements for privacy and confidentiality in EHRs
Open and clear communication is critical for the effective functioning of the interprofessional team and the delivery of safe patient care. Discuss the way communication technologies can enhance coordination of care by interprofessional teams. Be sure to discuss a specific communication technology in your response.
ELIZABETH
Re: Topic 8 DQ 1
Everyday nursing requires communication, whether it is with the patient or members of the healthcare team. Effective communication between interprofessional teams, including patients, families and caregivers is important to coordinate care for optimal, quality, and safe health outcomes for patients. The Joint Commision emphasizes “effective communication occurs when needed, is clear, accurate, complete, and is understood by the receiver; the Joint Commission has found that ineffective communication is one of the top three root causes of reported sentinel events;” (Zysk, 2017, para. 4). According to VanDusen (2017), the Joint Commission has made communication between healthcare workers a patient safety goal in an effort to reduce medical errors” (para. 3).
Nurses should be able to coordinate care, expedite patient transitions of care, and mobilize hospital resources without having to constantly be looking for team members to make this happen. Communication technologies such as smartphones, iPads, EHRs, computers on wheels (COWS) and Vocera devices can help facilitate coordination of care between the nurse and the interprofessional team members, cultivating a sense of connection, collaboration, and teamwork.
Smartphones and Vocera badge allow for two-way communication. This allows for instant support, feed-back and team-building. Having a two-way communication allows the clinician to contact a team member while staying with the patient, instead of having to physically find the team member. According to a study, a nurse can save 2.5 hours in a 12-hour shift by using smartphones. This can help reduce physical fatigue and burnout. Considerations must be given to patient confidentiality and privacy when using these devices (Zysk, 2018).
These communication platforms allow the nurse to reach out to the MD who has not entered notes in the EHR, call the blood bank to find out if blood a type and screen is needed for a patient, or contact the pharmacy department to see if a medication is ready for pick up.
Communication technologies used along with interprofessional collaboration can help improve patient care and outcomes, reduce medical errors, start treatment faster, reduce inefficiencies and healthcare costs, and improve staff relationships and job satisfaction (Tigerconnect, 2021).
References
Tigerconnect. (2021). 5 benefits of interprofessional collaboration in healthcare. https://tigerconnect.com/blog/5-benefits-of-interprofessional-collaboration-in-healthcare/
Zysk, T. (2017, June 22). Hospital communication and coordination challenges and solutions. Live Process. https://www.liveprocess.com/blog-agile-healthcare-communication-coordination-challenge-nurse-tools
Zysk, T. (2018, September 18). Nursing communication tools: 5 benefits of smartphones in hospitals. https://www.liveprocess.com/blog-nursing-communication-tools-five-benefits-smartphones/
RESPOND HERE (150 WORDS, 2 REFERENCES)
Hello Elizabeth,
I agree with you that effective communication among interdisciplinary teams is key to promoting efficient effective care that is devoid of clinical errors and avoids duplication of roles. A two-way communication allows sharing of feedback and taking action on the feedback hence promote multidisciplinary teams approach in care. Multidisciplinary teams’ approach and collaboration have been credited with carrying out delicate medical operations that have achieved great acclaim among the medical practitioners (Taberna et al., 2020). How do can effective and timely communication among members of theses teams be enhanced? This key question has been simplified by the advancement in information and communication technology. I strongly believe the use of smart phones has made this easier, I agree with you that smart phones have saved time and energy such that the members do not need to look out for each other physically. The members of these team can create a WhatsApp group, were there is centralized communication. This will make it faster to discuss and agree on key medical and clinical decisions swiftly and get into action as a well-coordinated team (Woods et al., 2019).
References
Taberna, M., Gil Moncayo, F., Jané-Salas, E., Antonio, M., Arribas, L., Vilajosana, E., Peralvez Torres, E., & Mesía, R. (2020). The Multidisciplinary Team (MDT) Approach and Quality of Care. Frontiers in Oncology, 10(85). https://doi.org/10.3389/fonc.2020.00085
Woods, J., Moorhouse, M., & Knight, L. (2019). A descriptive analysis of the role of a WhatsApp clinical discussion group as a forum for continuing medical education in the management of complicated HIV and TB clinical cases in a group of doctors in the Eastern Cape, South Africa. Southern African Journal of HIV Medicine, 20(1). https://doi.org/10.4102/sajhivmed.v20i1.982
LA SHIONNA
Re: Topic 8 DQ 1
Communication between interprofessional teams is imperative to successfully care for patients as well as the smooth functioning of our healthcare systems. Through the use of informatics and communication devices, healthcare technologies have been shown to improve patient safety. Through the use of electronic health records (EHRs) as well as computerized provider order entry (CPOEs)., errors have been reduced. Physicians and all members of the team are able to read and further document and communicate with all members. Although some technological platforms do not allow for conversation like communication, their documentation is a way of communicating with one another.
The National Patient Safety Foundation created a list of the top patient safety issues such as wrong site surgery, falls, and diagnostic errors in 2016 (McGonigle & Garver-Mastrian, 2018). “Some technologies that promote patient safety include wireless monitoring, clinician alerts, point of care applications, apps and radiofrequency identification applications” (McGonigle & Garver-Mastrian, 2018, p. 304). The use of these technological advancements may have been routine to us nurses and providers now, but they have not always been around.
Although technology has been shown to reduce the amount, of medical errors, the success ultimately is in the hands of the user. For example , providers may all have the tools to successfully communicate with one another, but if they are not used appropriately, patient safety is not always the best. According to the Joint Commission, “the overall safety and effectiveness of technology in healthcare ultimately depends of its human users, and any form of technology can be a negative impact on the quality and safety of care” (McGonigle & Garver-Mastrian, 2018, p. 303).
Recently, the hospital in which I am working started using an application called Microsoft Teams. Essentially, it is an app on your phone or desktop computer that allows all members to engage in team meetings, video chats, instant messaging, so much more. Depending on ones’ job title or expertise of work, members may be added into different groups for a more specialized communication. The beauty of this product is it allows members of the team to communicate from remote locations times of during these challenging COVID-19. I am also able to message and directly contact providers about clinical practice questions in regards to patients I am caring for. We are being told this application is secure and monitored by corporate security, but of course, applications are only as secure as their users.
Reference:
McGonigle, D., & Garver-Mastrian, K. (2018). Informatics Tools to Promote Patient Safety and Quality Outcomes. In Nursing Informatics and the foundation of Knowledge. Retrieved from https://www.gcumedia.com/digital-resources/jones-and-bartlett/2017/nursing-informatics-and-the-foundation-of-knowledge_4e.php
RESPOND HERE (150 WORDS, 2 REFERENCES)
Hello LaShionna,
I do agree with you that the bedrock of quality care and successfully helping the patient recover full health and fitness is effective communication. For effective communication to be achieved, the information should be relayed should be timely, clear and the feedback should also be delivered within the stipulated timeframe. Nurses and physician work together at healthcare facilities and they are required to have good understanding of each other and foster good working relations that will allow effective communication. Research findings show that in cases where the relation of the nurse and physicians are strained there is poor communication hence increased chances of errors of commission and omission (Buljac-Samardzic et al., 2020). The use of google meets and google hangouts will be key if incorporated in multidisciplinary teams’ approach to promote effective communication among the nurses and physicians. This will enhance faster coordination and ensure every detail is recorded for future reference. The use of these technologies to keep the teams working together has been of great help in the recent times with the ravaging covid-19 pandemic that has pushed people to minimize social interactions (Hacker et al., 2020).
References
Hacker, J., vom Brocke, J., Handali, J., Otto, M., & Schneider, J. (2020). Virtually in this together – how web-conferencing systems enabled a new virtual togetherness during the COVID-19 crisis. European Journal of Information Systems, 29(5), 1–22. https://doi.org/10.1080/0960085x.2020.1814680
Buljac-Samardzic, M., Doekhie, K. D., & van Wijngaarden, J. D. H. (2020). Interventions to improve team effectiveness within health care: a systematic review of the past decade. Human Resources for Health, 18(1). https://doi.org/10.1186/s12960-019-0411-3
ALEXANDER
Re: Topic 8 DQ 1
Medicine is a team sport, and communication is the foundation of collaboration. Communication technologies enable members of the care team to coordinate with one another, making collaboration easier and care delivery more effective. One communication technology that can be effective is Spectralink phones with nurse call. We use these at my facility, and while we don’t have the latest and greatest models of phones—still using those old brick Nokias!—the system is efficient and promotes quick and easy communication for enhanced patient care. Every member of the patient care team carries a phone with a unique intra-hospital number. As the nurse, I am easily able to call anybody from my respiratory therapist to my provider to my charge nurse and everybody in between. At the same time, our phones are equipped with Nurse Call which wirelessly connects them not only to our patient rooms but to our patient monitors. This way we can not only communicate with other team members, but we can easily get alarm alerts to our phones when our babies are having apnea-bradycardia-desaturation events, or when a parent calls from the room.
Not only does this spectralink system foster increased communication, it also works to fulfil The Joint Commission’s patient safety goal from 2016 to use alarms safely, including ensuring that alarms are heard and responded to on time (McGonigle & Mastrian, 2018). With the alarms wirelessly transmitted to our phones, we are able to receive our alarms anywhere on the unit with our phone on our hip. We do not need to be continuously watching a centralized monitor or sit at the bedside. This solves one problem but potentially creates another—alarm fatigue—but any technology brings with it a host of implications.
McGonigle, D., & Mastrian, K. G. (2018). Nursing informatic and the foundation of knowledge (4th ed.). Burlington, MA: Jones & Bartlett Learning.
RESPOND HERE (150 WORDS, 2 REFERENCES)
Hello Alexander,
I do totally agree with you that medical care is a team profession and the key to successful teams is effective communication (Chichirez & Purcărea, 2018). An example of a tool recommended to nurses to enhance effective communication is the SBAR (Situation, Background, Assessment, Recommendation) tool. This was developed after realization that the challenges to effective communication among the healthcare teams is not only limited to the disparity in training and reporting but also the validity and reliability of the information is a factor. Therefore, the Joint Commission, Agency for Healthcare Research and Quality (AHRQ), Institute for Healthcare Improvement (IHI) and the World Health Organization (WHO) do strongly recommend the SBAR tool as an effective one on patient handoff (Shahid & Thomas, 2018). The tool guarantees a high degree of validity and reliability in terms of transfer of medical information from one health practitioner to the other hence foster effective communication and success of the medical teams. This has proved to improve quality of care and patient’s safety.
References
Shahid, S., & Thomas, S. (2018). Situation, Background, Assessment, Recommendation (SBAR) Communication Tool for Handoff in Health Care – A Narrative Review. Safety in Health, 4(1). https://doi.org/10.1186/s40886-018-0073-1
Chichirez, C. M., & Purcărea, V. L. (2018). Interpersonal communication in healthcare. Journal of Medicine and Life, 11(2), 119–122. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6101690/