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HCI 655 What are the steps involved in EHR vendor selection?

HCI 655 What are the steps involved in EHR vendor selection?

What Are The Steps In Choosing An EHR Vendor?
Electronic health record systems (EHR) are widely used in healthcare facilities to improve the collection and management of patient data. Most healthcare has been able to improve efficiency in the management of patient data as technology has improved. An electronic health record (EHR) system can help to streamline workflows and improve patient outcomes (Fletcher & Payne, 2017). The systemized gathering of patient data is referred to as an EHR system. Electronically stored information can be exchanged among multiple healthcare providers with effective integration and deployment. Network-connected and enterprise-wide information systems, as well as other exchanges and networks, can share EHR records.
There are several measures that should be taken to ensure the selection of an efficient EHR vendor. Creating and appointing an implementation committee comprised of nurses, doctors, and other stakeholders is one of these phases (Holmgren et al., 2018). The organization’s needs for goals and priorities are identified in the second step. The third phase entails drafting a request for proposal (RFP), which will be used to communicate information to potential vendors. The third phase entails narrowing down possible vendors and setting up demonstrations with them. Contract discussions with the identified vendors should be the final step.

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The most typical reason for switching or changing EHR vendor platforms is when the EHR vendor does not provide all of the functions that the company requires (Shim et al., 2016). The failure to give adequate support is the second typical argument. Finally, the platform resulted in a number of security failures that cost the company money.

HCI 655 What are the steps involved in EHR vendor selection?

The preliminary request for information from several vendors is referred to as a Request for Information (RFI). RFI allows a company to request information that is brand new to the market and for which there is currently no solution. An organization knows the problem and sends the information to vendors together with an explanation of the intended goals in a Request for Proposal (RFP).


G. S. Fletcher and T. H. Payne (2017). Choosing and putting in place an electronic health record. S4-S12 in PM&R, 9(5). https://www.sciencedirect.com/science/article/abs/pii/S1934148217302101

A. J. Holmgren, J. Adler-Milstein, and J. McCullough (2018). Is it true that all certified EHRs are created equal? Evaluating the association between EHR vendor and meaningful use performance in hospitals. 654-660 in Journal of the American Medical Informatics Association. https://academic.oup.com/jamia/article/25/6/654/4658771?login=true

E. Shim, B. Carter, and S. Kim (2016). Management of requests for information (rfi): a case study Brigham Young University, Provo, UT, 13-16 April, in Proceedings of the 52nd ASC Annual International Conference. http://ascpro0.ascweb.org/archives/cd/2016/paper/CPGT118002016.pdf

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