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HCA 620 Week 3 Discussion Question Two

HCA 620 Week 3 Discussion Question Two

 

Search the GCU Library on the following topic: Change Model. Which change model do you think will work best for your evidence-based capstone project? Explain.

Lewin’s change management model
Lewin’s model is one of the most popular approaches, and it’s easy to see why. By splitting the change process into three stages you can break a large, unwieldy shift into bitesize chunks which account for both the processes and people in your company.

Lewin describes three stages of change management:

Unfreeze
Make changes
Refreeze
change management models – lewins change management model

HCA 620 Week 3 Discussion Question Two

HCA 620 Week 3 Discussion Question Two

Unfreeze your process and perceptions
“Unfreezing” means analyzing every step of your process to look for potential improvements. It also applies to your organization’s perception of the process, potential changes, and any resistance that might pop up.

By doing this you’re helping to eliminate any existing bias and commonly accepted mistakes. This gives you the perspective you need to change the cause of your problems, rather than just the symptoms.

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Make your changes

“Learning is more effective when it’s an active rather than a passive process.” – Kurt Lewin

Once you’ve prepared everyone, it’s time to deploy your changes and guide the team as they adapt.

For this step to be successful, you need to focus on three vital areas:

Education: Make sure you provide adequate training for all new systems and technology your employees will need to use.
Support: This could be a manager, mentor, or even simply a knowledge base they can access for more information.
Communication: Maintain open channels of communication – both so employees know what to expect and provide feedback on progress and roadblocks.
Refreeze the new status quo
Once your changes have been deployed, measured, and tweaked according to feedback, you need to “refreeze” your new status quo. This is vital to any change management model – everything you’ve done is pointless if old habits resurface.

If you’ve listened to (and applied) feedback then this stage will be a little easier, since your employees will be more invested in the changes.

Your work isn’t finished, though. You still need to conduct regular reviews to make sure the new methods are being followed, are effective, and whether or not they need to be updated again. It can take time for new policies to become a habit, so continuously check in on how your employees are handling the change.

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