COM 105 Unit 2 Discussion Board
Sample Answer for COM 105 Unit 2 Discussion Board Included After Question
COM 105 Unit 2 Discussion Board
A Sample Answer For the Assignment: COM 105 Unit 2 Discussion Board
Title: COM 105 Unit 2 Discussion Board
Miscommunication happens during conversations due to different reasons. Key among them is perceptions and assumptions that people build due to situations and interactions (Clement, 2019). As healthcare providers, making assumptions about colleagues and patients can have devastating effects as it leads to misinterpretation and unnecessary conflicts that may affect the delivery of quality care interventions.
One incident where I miscommunicated with a patient entailed asking her about the last time she felt dizzy before checking into the emergency room. The patient had presented with symptoms like headache and fatigue and had watery eyes as well as could not see clearly. However, when I implored her to help me understand the issue, she felt uncomfortable and even demanded that I withdraw my sentiments and questions.
The assumptions that I made during the conversation included feeling that the individual thought that I was judgmental, believed that I was not ready and willing to make an assessment, and maybe she was afraid of even a COVID-19 test request. The implication is that, she had attributions that I thought were not necessary during the conversation.
The video demonstrates the need for individuals and professionals like nurses to address perceptions that emerge during
communication and lead to attributions. In this case, I would have checked on attributions that the patient had to reduce miscommunication. I would have ensured that I do not make conclusions; either positive or negative, about the situation but perhaps ask what she thought could have been the problem (The Barton Blueprint for Emotional Intelligence, 2021). I realized that she misinterpreted my probing as a nurse and thought that I should not have approached her that way. This case demonstrates the need for providers to have effective ways of dealing with perception as advanced by the video.
COM 105 Unit 2 Discussion Board References
Clement, N. (2019). Essentials of Communication and Educational Technology. Jaypee Brothers
Medical Publishers.
The Barton Blueprint for Emotional Intelligence (2021). How to Perception Check.
https://www.youtube.com/watch?v=WiPreTRuWDw
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Primary Response: Within the Discussion Board area, write 200–250 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
For this Discussion Board, please complete the following:
Our perceptions of the world can have a big impact on how we communicate. Our biases and assumptions impact how we receive messages. And this will be different from how other people receive the same message. This can cause confusion or miscommunication.
Check out this video for strategies to check your biases and assumptions and reduce the chance for confusion or miscommunication:
Now think about a time when you miscommunicated with someone, and respond to the following:
- What assumptions did you make during that conversation?
- What strategy could you have used to reduce the chance for miscommunication?
Responses to Other Students: Respond to at least 2 of your fellow classmates with at least a 50–100-word reply about their Primary Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following question:
- What differences or similarities do you see between your posting and other classmates’ postings?
- What other strategies might you offer for reducing miscommunication?
For assistance with your assignment, please use your text, Web resources, and all course materials.
COM 105 Unit 2 Discussion Board Rubric
| Expectation | Points Possible | Points Earned | Comments |
| Application of Learning Material Content: Post demonstrates understanding of Learning Material content. | 20 | ||
| Application of Course Knowledge: Post contributes unique perspectives or insights gleaned from personal experience or examples from discipline. | 20 | ||
| DB Responses: Responds substantively to two posts. Responses encourage interaction in the Discussion Board and classroom community. | 20 | ||
| Organization: Post presents information logically and is clearly relevant to discussion topic. | 8 | ||
| Professional Language: Posts contain accurate grammar, spelling, and punctuation with few or no errors. (APA formatting is not required.) | 7 | ||
| Total Points | 75 | ||
| Total Points Earned |
View a downloadable version of the Discussion Board Grading Rubric.
Reference
The Barton Blueprint for Emotional Intelligence. (n.d.). How to perception check [Video]. YouTube. https://youtu.be/WiPreTRuWDw